Having the right NDIS plan manager for your participants, makes a world of difference for Coordinators of Supports.

Here are a few reasons why:

See The New Coordinator Portal In Action

The new coordinator portal presents event more features to make coordinator’s work easier.

There are two videos here to show you just how easy it is to use.

The second one highlights just the changes in this recent release and the other is more comprehensive. If you haven’t used our portal before, then watch the first one. It’s still only brief.

All Your Participants On One Page

Imagine starting your day like this: with a bird’s-eye-view of all your participants. At a glance you can see whose plan is ending soon, who is overspending and who is not utilising their funds.

When My Plan Suppport is NDIS plan manager for your participants, they have the option of granting you access to their live portal and it’s summary.

This data is updated live. as soon as we receive an invoice and enter it into our system, the budgets are updated immediately, even before the payment requests are made. That makes this data the most accurate data available on your participant’s expenditure.

When you look at each participant for which MPS is the NDIS Plan Manager, you can see:

1. Participant details
2. Which of our plan administrators are caring for them and how to contact them directly.
3. Monthly statements history
4. Current budgets report 
5. Plan budgets progress at a glance

The My Plan Support Participant Budget Report

Here you see exactly what the NDIS participant sees if they log in to their MPS Plan Management Portal. It’s a comprehensive budget report, grouped by categories “Capacity Building”, “Capital” and “Core” and populated with each of the budgets in their plan.

In each case a segmented progress bar shows you the breakdown of providers who are using the funds. This is the only place where you can get this information regarding the participants you care for and it can help you to see whether they are on track and why. You can even see what their weekly spend needs to be in order to utilise their budget in the allotted NDIS plan time.

My Plan Support is redefining NDIS Plan Management for Coordinators.

Provider allocations can be set up by your plan manager for NDIS participants who have regular services and charges and want to make sure they don’t run out of funds approaching the end of their plan. The allocation appears as “spent” money with a new a smaller progress bar showing how far we are through that allocation. (see the “Assistance With Daily Life” budget in the screen shot for an example). 

Email Notifications

As an NDIS plan manager, our job is to make easy for you to do yours. To that end, we’ve setup Coordinator Of Support’s email preferences. Here you as the COS can elect to receive copies of various correspondence types when we send them to your participants.

So when you would like to be notified if someone is over-spending, underspending, or if their plan is about to end, then just click the button and put your mind at ease.

Instant Online Signup

Your participants can signup instantly for NDIS plan management, you can even show them how. During this process you can either identify yourself as their Coordinator do most of the form with them, or they can nominate you as their Coordinator and grant you viewing access to their portal.

It’s a step by step wizard form, so your participant doesn’t get cluttered with too much information at one.

What they will need is their NDIS number and (preferrably) a copy of their plan. Then they simply need their personal details and they’re right to go.

If you ever have trouble, have them call us while you’re with them and we’ll talk you both through.

One-On-One Relational Plan Management

The NDIS is about people. It’s awful to call a random support person and have to tell them your story all over again. That’s sub-standard service, expecially for people living with a disability.

At My Plan Support, we assign one plan administrator to each participant and give out their direct number and email. Every time they ring or write (or you do for that matter) they speak to the same person who is familiar with their plan and their needs. Now that’s just how it ought to be.

Partner With Us

Relevant documentation and service agreements are all linked at the bottom of this page.