What To Look For In A Plan Manager

“My Plan Support” plays a vital role in helping you access your NDIS plan funds and in using those funds to achieve your goals. We have a deep and detailed knowledge of the NDIS system and policies, about budget categories and line item numbers (all that confusing stuff) and we can take care of it for you.
We are available to take your calls and reply to your emails and answer your questions as they arrise so that you don’t get stuck waiting. We pride ourselves on being fast, friendly and accurate so that your decision to partner with us is one you will never regret. Read our reviews for confirmation, then call us for a no-obligation conversation.
Australia-Wide Service

We’ve got happy customers accross the land.
No matter where you live in Australia or it’s Island Territories, you can access our excellent service. there’s no restriction. You get the same industry-leading response times, knowledge base and fast payment.
Choose us! You won’t regret it.
Easy, Live Participant Portal

Every NDIS invoice we process on your behalf is viewable in your participant portal. You can see your budget progress, provider allocations and even see each invoice and choose whether or not it should be processed (optional). You can view monthly budget reports and keep in touch with every aspect of your plan.Â
Of course, there’s no need for you to do any of this if you’re overwhelmed with everything else and just want us to handle it for you. We’ve got you covered.Â
Easy to understand and the break down of budget and how much to utilise is beneficial.
The service from all staff from My Plan Support has exceeded beyond my expectations.
Thank you for your support.
(She's worth more money) 🤩
Jeannine
Willoughby
Regards lyn
Thanks Kim for paying invoices in a timely manor, it's appreciated.
Thankyou My Plan Support 😊
The NDIS requirements and system was daunting from the outset, and trying to bring myself ‘up to speed’ with all of the NDIS printed and electronic information was stressful, perplexing and time-consuming at that critical and difficult period in our lives.
From first contact with My Plan Support we felt supported and confident that there was someone who was there when we needed aspects of plan management clarified in ‘non-government speak’.
Four years later we continue to appreciate My Plan Support’s knowledge and understanding that provides us with the comfort of knowing we are absolutely compliant and always working within plan and budget guidelines.
My Plan Support’s client portal allows us to see at a glance how the budget is tracking and I can review any invoice at any time at the click of a button. They answer the phone promptly and as we are assigned one person to deal with, we are comforted in the knowledge that they understand our needs and are familiar with our support routine and budget. They pay our service providers promptly, so they are happy too.
Thank heavens we selected My Plan Support to assist us in navigating the management aspects of being an NDIS recipient.
I absolutely could not do without them.
My humble gratitude forever. Kayle.
helpful and very pleasant .
The My Plan Support portal was very informative and easy to navigate. Thank you so much to the team for making such a hard time in my life just a little less stressful.
Regards
Mary C
My Plan Support made the whole set up and ongoing process so easy and simple. Their service has freed up hours each week that I just didn't have - being the primary carer for our son.
Instead of feeling the constant stress of invoices and payments and claims hanging over my head (and all the emails, phone calls and phone tag that goes along with it) I know that My Plan Support have it all under control. It's a HUGE weight off my shoulders.
Thank you My Plan Support, I literally don't know where I'd be right now without your amazing service.
Since Alex at My Plan Support has taken over handling the process everything has run smoothly and the NDIA plan has been much better managed. Alex has always responded quickly and efficiently to any requests we have had.
The plan progress reporting system provided by My Plan Support is much more easily understood than the NDIA portal data.
The NDIA communication structure is is such that any form of communication with a person is almost impossible and the website cannot answer personal questions. Thankfully MyPlan Support have provided a very helpful service in answering our questions.
I would highly recommend My Plan support to anyone that wants a high level support for their NDIS plans
This is a dream come true for support coordinators and providers! A+++++ 🙂
Always willing to go the extra mile.
Treats me like a human and not just a number.
Always returns calls and does exactly what she says.
So professional and polite
Your questions are valued and participants and providers I have dealt with in turn express that they always feel comfortable and supported to ask the otherwise uncomfortable questions that we all have from time to time.
If anyone is looking to locate a plan manager who listens and makes you feel valued and heard I suggest giving My Plan Support a call. I guarantee from your first call you will identify why My Plan Support is a provider of choice for you!
🌟🌟🌟🌟🌟
Small Enough To Care
Yes!.. we answer calls and reply to emails and you speak to the same competent and caring staff member every time.

What Is NDIS Plan Management
Are you new to the wonderful world of Plan Management? There’s a host of pleasant surprises awaiting you. Read more about how it all works here.
About NDIS
Are you new to NDIS. It’s the new way of supporting Australian’s living with disabilities. Learn more about it here.
About Us

My Plan Support are a NDIS plan management agency operating accross Australia. We also handle all of Norfolk Island.
We’re ready to help, friendly, approachable and fast.
We are a registered NDIS plan manager and we’re here to help participants and service providers get the most out of NDIS in Australia.
Our NDIS number is 405 009 8222
The NDIS, the National Disability Insurance Scheme is Australia’s system of funding support and therapy for people with disabilities of any kind. We are here to help you manage that funding and to connect you with the people who can help you best.
As NDIS plan managers our commitment is to provide service that is always helpful, friendly, professional and efficient. Most importantly, we’re here to take the stress out of the system for you.
Our brand new portal system makes it easy for you to view your plan funding and progress on your phone or computer at any time. As a result, you stay in touch with invoices received on your behalf. Furthermore, you have the option to approve or reject invoices if you wish. You can read more on the portal here.
Great For Providers Too!

We know that providers are important. Without them, there is no help for the participants. We empower providers with FAST payments (processed daily), great correspondence and lots of helpful information.
Are you thinkinging of de-registering as an NDIS provider because of the new verification costs? Plan management is a way to keep your current clients without being registered. There are pitfalls and opportunities for providers in this situation.